The questions we get every week
Minimums, turnaround, artwork, payment and returns — all answered plainly. Anything else, just call the studio on 0476 924 996.
Ordering
What is your minimum order quantity?+
There is no minimum for DTF printing — we will happily do a single shirt. Full sublimation is best value from 10 units per design, and embroidery has no minimum. Bulk rates kick in as numbers go up.
How much will my order cost?+
Every job is quoted individually because price depends on the garment, the decoration method and the quantity. Pricing is tailored to your quantity and budget, with competitive bulk rates. Design is free on qualifying bulk orders; small or one-off orders carry a design fee.
Are prices including GST?+
All prices are quoted ex GST. GST of 10% is added on your invoice and at checkout.
When do I pay?+
Payment is required before production. Nothing is ordered or printed until your deposit or full payment is received and your artwork is approved.
Turnaround & delivery
How long does DTF printing take?+
Approximately 3 business days after approval and payment. It is the fastest way to get tees, crews and hoodies printed on AS Colour garments.
How long does full sublimation take?+
Approximately 14–16 business days after approval and payment, including sampling on new designs and shipping from our manufacturing partner.
Is shipping included in that time?+
No — shipping is separate from production time. We deliver Australia-wide, or you can arrange a local pickup with the studio once your order is ready.
Can you do a rush job?+
Often yes. Tell us your date in the quote form and we will tell you honestly what is achievable — DTF is usually the fastest route.
Design & artwork
How does the design process work?+
Send your idea, logo or rough sketch through the quote form. We put together a full colour digital mock-up for you to approve. Nothing goes to production until you are happy with it.
What if I do not have artwork?+
That is fine — most of our customers start with nothing but an idea. Choose "I need a design from scratch" on the form and our designers will build it. Design is free on qualifying bulk orders; small or one-off orders carry a design fee.
Can I see a mock-up before I commit?+
Yes. You pay the $80 mock-up fee if you want us to start design work straight away, and that $80 is credited off your final invoice.
Returns & quality
Can I return a custom order?+
No returns on custom goods unless they are faulty or we have made an error against your approved artwork. Every custom piece is printed specifically for you, so please check your mock-up and size breakdown carefully before approving.
Will the colours match my logo exactly?+
Colours may vary slightly from what you see on screen, and between print methods, garments and fabric batches. We will match your brand as closely as the materials allow.
What about sizing?+
Our sizing charts cover Kids 6 through to Adult 5XL, and all measurements are of the garment laid flat. If you are between sizes, size up — and if you send us your numbers we will map the sizes for you.
Still not sure about something?
Send it through with your request and we will answer it as part of your quote.
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